Help by the hour - 4 hours
Your helper for the hours you book, doing the household jobs you choose. Tell her what you want done in the note for your professional. You provide floor cleaner, dishwash liquid and bathroom cleaner. For 4 hours of your helper time.
What's included
- Your helper for the whole time you book
- Any of these jobs, in the order you ask: sweeping and mopping, utensils, dusting and wiping, tidying the kitchen, cleaning bathrooms
- The jobs you list in the note for your professional
What's not included
- Cooking (book Cook)
- Windows, window grills and doors (see Cleaning services)
- Fans, ceilings and anything that needs a ladder
- Moving heavy furniture or appliances
- Deep cleaning with machines (see Cleaning services)
- Ironing and washing clothes by hand
- Child, elder, pet or medical care
Frequently asked questions
Will the same person come every time?
On a repeat plan we try to keep your regular professional for every visit. If they cannot take a visit, we automatically look for another professional for that visit.
Can I make this repeat automatically?
Yes. Tap "Make it regular", pick the days you want (for example Monday to Saturday, or just one day a week) and when to start. You can pay for the month, or pay each visit from your wallet as it is booked.
How do I tell my helper what to do?
Tap the jobs you want, or write your own, in the note for your professional when you book. Your helper sees it once she accepts the job, and you can change it until she is on the way.
What can my helper do in the hours I book?
Sweeping and mopping, utensils, dusting and wiping, tidying the kitchen, cleaning bathrooms. Cooking, work that needs a ladder, heavy lifting and care are not included.
Can I skip visits when I am away?
Yes. On a plan where you pay each visit, use "Skip visits" on your plans page to skip up to 30 days at no charge. On a plan you pay for the month, use "Time away" on your plans page: the visits booked in those days are moved to the next dates bookings can be made for, and nothing is charged or refunded.
